Privacy Policy for Rovely | The Email-Driven CRM for B2B Teams
Last Updated: March 10, 2025
Thank you for using Rovely | The Email-Driven CRM for B2B Teams ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and protect your personal and non-personal information when you use our website and services at https://www.rovely.io (the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Account and Profile Data
We collect your name, email address, and profile information when you sign up and use the Service. We use this to create and manage your account, authenticate you, and communicate with you about the Service.
1.2 Email and Collaboration Data (including Google user data)
When you connect your email (e.g. Gmail or Microsoft Outlook), we sync and store email metadata and content necessary to provide shared inbox, assignment, comments, tasks, and CRM-related features. This may include, when you connect Google (Gmail) or Microsoft accounts: your name, email address, email messages and metadata (e.g. sender, recipient, subject, date, thread and label information), and other data you have provided to us or that we need to operate the Service. We process this data only to deliver the functionality you use. We do not use your email or Google user data for advertising, and we do not sell it to third parties.
1.2a Google Calendar Data
When you connect a Google account, we may also access your Google Calendar (calendar events) to provide calendar and meeting features. This includes: creating and syncing meetings from the Service to your calendar, displaying your calendar events in the task calendar view, and updating or deleting calendar events when you make changes in the Service (e.g. when a meeting is rescheduled or removed). We process Google Calendar data only for these purposes. We do not use your calendar data for advertising, and we do not sell it to third parties.
1.3 Payment Information
Payment details are collected and processed by our payment provider (Stripe). We do not store your full payment card data on our servers. We may store billing-related identifiers and subscription status to manage your plan.
1.4 Non-Personal Data
We may use cookies and similar technologies to collect non-personal information such as IP address, browser type, device information, and usage patterns. This helps us operate, secure, and improve the Service.
2. How We Use Your Data
We use your data solely to provide, operate, and improve the Service; to process transactions; to send you service-related notices; to respond to support requests; and to comply with applicable law. We use Google user data (e.g. from Gmail) only to provide and improve the Service's functionality (such as shared inbox, sync, assignment, and CRM features). We use Google Calendar data only to provide calendar and meeting functionality (e.g. creating and syncing meetings to your calendar, displaying your events in the task calendar view, and updating or deleting events at your request). We do not use Google user data (including Gmail or Calendar data) for advertising (including targeted, personalized, retargeted, or interest-based advertising), for training AI/ML models, for building or selling databases, for determining credit-worthiness or lending, or for providing data to information resellers or data brokers.
3. Data Sharing
We do not sell or rent your personal data, including Google user data. We do not transfer or disclose your information to third parties for purposes other than providing or improving the Service. We may share data with service providers (e.g. hosting, email delivery, payments) only as needed to run the Service. We do not share Google user data with third parties for targeted advertising, data brokers, or information resellers. We may disclose data when required by law or to protect our rights and safety.
4. Data Security
We use industry-standard security procedures and technical and organizational measures to protect the confidentiality and security of your data, including Google user data. Where appropriate, we use encryption in transit and at rest to protect your information.
5. Data Retention and Deletion
We retain your personal information, including Google user data, for as long as your account is active or as needed to provide the Service and to comply with legal obligations. When the retention period for a given type of data expires or when we no longer need it for the purposes described in this policy, we will delete or destroy it in a secure manner. You may request that your data be deleted by contacting us at benyuanhu@gmail.com; we will process such requests in accordance with applicable law and our data retention requirements.
6. Children's Privacy
The Service is not intended for users under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at the email below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and may notify you by email about significant changes. If we change how we access, use, store, or share Google user data, we will notify users (e.g. via this page or email) and keep this policy current.
8. Contact Us
If you have questions or requests about this Privacy Policy or your data, contact us at:
By using Rovely | The Email-Driven CRM for B2B Teams, you consent to the practices described in this Privacy Policy.