Privacy Policy for Rovely
Last Updated: March 1, 2025
Thank you for using Rovely ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and protect your personal and non-personal information when you use our website and services at https://www.rovely.io (the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Account and Profile Data
We collect your name, email address, and profile information when you sign up and use the Service. We use this to create and manage your account, authenticate you, and communicate with you about the Service.
1.2 Email and Collaboration Data
When you connect your email (e.g. Gmail or Microsoft Outlook), we sync and store email metadata and content necessary to provide shared inbox, assignment, comments, tasks, and CRM-related features. We process this data only to deliver the functionality you use and do not use it for advertising.
1.3 Payment Information
Payment details are collected and processed by our payment provider (Stripe). We do not store your full payment card data on our servers. We may store billing-related identifiers and subscription status to manage your plan.
1.4 Non-Personal Data
We may use cookies and similar technologies to collect non-personal information such as IP address, browser type, device information, and usage patterns. This helps us operate, secure, and improve the Service.
2. How We Use Your Data
We use your data to provide, operate, and improve the Service; to process transactions; to send you service-related notices; to respond to support requests; and to comply with applicable law.
3. Data Sharing
We do not sell or rent your personal data. We may share data with service providers (e.g. hosting, email, payments) only as needed to run the Service. We may disclose data when required by law or to protect our rights and safety.
4. Data Security and Retention
We use industry-standard measures to protect your data. We retain your data for as long as your account is active or as needed to provide the Service and comply with legal obligations.
5. Children's Privacy
The Service is not intended for users under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at the email below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and may notify you by email about significant changes.
7. Contact Us
If you have questions or requests about this Privacy Policy or your data, contact us at:
By using Rovely, you consent to the practices described in this Privacy Policy.